Call recording on VoIP is recording phone conversations and saving them as audio files. It can be useful for various reasons, including after-sales services, legal compliance, and quality control. For example, customer service representatives can listen to call recordings to identify improvement areas or resolve customer disputes. Legal professionals can use call recordings as evidence in court, and businesses can use call recordings to ensure employees’ compliance with regulations.

Top 9 VoIP Call Recording Softwares 

Top 9 VoIP Call Recording Softwares

However, with a wide range of VoIP call or audio recording software available in the market, choosing the right one for your business can take time and effort. Some top VoIP call recording software include Callcap, Nextiva, Ooma, and many more. Each software has features, making it important to identify your business’s specific needs before selecting software. If you want to know the top VoIP call recording software and its attributes, stick with us!

Also read: How to Record WeChat Calls on All Devices? >

The Qualities of a VoIP Call Recording Services

VoIP calls recording tools have become essential to modern business communication, allowing companies to record, store, and analyze phone conversations. However, choosing the best VoIP call recording tool can be hectic, with many options. There are many factors to consider, such as features, security, storage, analytics, etc. This section will explore the key factors before choosing the best VoIP call recording tool for your business.

Top 10 VoIP Call Recording Software

It is important to consider your specific needs and budget when selecting VoIP call recording software. This article will explore the top 10 VoIP call recording software options available in the market based on their features, user-friendliness, and pros and cons. So, if you are looking for an unbiased comparison, stick with us and choose the right one for your needs.

Gemoo Recorder

As the first tool on our recommended list, Gemoo Recorder is the best option for recording VoIP calls. It has 4 professional recording modes: Screen only, Camera only, Screen & Camera, and Audio only. You can choose according to your needs.

Record Audio allows you to record audio coming from the system and Microphone. What’s more, the system sound, your voice, video sound, and music etc. can be recorded. You can also block out loud background sounds while recording, so you can record high-quality audio.

Select Audio Only Recording Mode

Select Audio Only Recording Mode

An Overview of Gemoo Recorder:

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Callcap

Callcap Interface

Callcap Interface

Callcap is a powerful call-tracking and monitoring software founded by William and Stacy Gibbs in 2001. It allows businesses to record, track, and analyze phone conversations. With Callcap, businesses can gain valuable insights into customer behavior, measure the effectiveness of their marketing campaigns, and improve their customer service. Overall, Callcap is a versatile and productive app that can help businesses of all sizes improve their customer service.

An Overview of Callcap:

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Aircall

Aircall Interface

Aircall Interface

Aircall is a cloud-based phone system that enables businesses to make and receive phone calls from anywhere worldwide. It offers a range of features designed to help businesses manage their phone communications. With Aircall, businesses can easily manage phone communications across multiple devices and locations without needing on-premise equipment or infrastructure.

An Overview of Aircall

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RingCentral

RingCentral Interface

RingCentral Interface

Looking for yet another best tool? RingControl is your answer, as it helps users manage and align their workflow and streamline processes by enhancing collaboration and communications methods. The platform offers a range of features, including call routing, voicemail, etc. With its user-friendly interface and powerful integrations, RingCentral is trusted by businesses of all sizes, from small startups to large enterprises, across various industries.

An Overview of Nextiva

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Nextiva

Nextiva Interface

Nextiva Interface

Introducing Nextiva, a cutting-edge communications company that offers a wide range of services. Their innovative solutions help users increase productivity and reduce costs, so they can focus on what matters – growing the business. It is committed to providing exceptional customer service and support, ensuring your communication needs are met at every step. So why wait? Experience the power of Nextiva and take your business to the next level today!

An Overview of Nextiva

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Ooma

Ooma Interface

Ooma Interface

Ooma is a state-of-the-art platform designed to provide high-quality and reliable voice and messaging services and other features such as call recording, virtual fax, and video conferencing. It is a reputable provider of cloud-based Voice over Internet Protocol (VoIP) phone services with advanced communication tools suitable for individual and business users.

An Overview of Ooma

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Cube ACR

Cube Acr’s Interface

Cube Acr’s Interface

Are you still looking for the best mean of call recording for your business? This tool will help you with every requirement starting from legal compliance, quality assurance, or personal reasons; Cube ACR provides a reliable and easy-to-use call recording solution that can help users stay organized and informed. This highly rated and popular call recording app is also available for users of iPhone and Android.

An Overview of Cube ACR

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LiveAgent

LiveAgent’s Interface

LiveAgent’s Interface

The smart purpose of LiveAgent is to provide businesses with a comprehensive, all-in-one help desk solution that enables them to provide efficient and effective customer support across multiple channels, including email, chat, phone, and social media. With its advanced features like real-time chat translation, social media integration, and automation, it has become a versatile tool that can help businesses of all sizes to optimize their customer service operations and grow their business.

An Overview of LiveAgent

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Adobe Connect

Adobe Connect Interface

Adobe Connect Interface

With Adobe Connect, businesses can connect with their customers, partners, and employees anywhere on any device. The platform provides a secure and reliable environment that enables users to share content, collaborate in real-time, and deliver engaging presentations, and offers a range of tools and features designed to facilitate seamless communication and collaboration.

An Overview of Adobe Connect

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MightyCall

MightyCall Interface

MightyCall Interface

Are you seeking a professional and affordable virtual phone system and call recorder for your business? Look no further than MightyCall, a powerful cloud-based solution designed to help businesses of all sizes easily manage their phone communications. With its intuitive interface, reliable performance, and flexible pricing plans, it is the perfect choice for any business looking to take its phone system to the next level.

An Overview of MightyCall

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Also read: Firefox Screen Recorder >

Final Thought

In conclusion, this article has shed light on the top 9 VoIP call recording software in-depth, along with the user ratings and pros and cons, helping you make an informed decision for your business. If you have experience using any of these systems, we encourage you to share your thoughts and feedback in the comments below. Your insights can help others make informed decisions and choose the virtual phone system that best suits their business needs. Thank you for reading; remember to share it with your family and friends, and we look forward to hearing from you!

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The Gemoo Team is committed to building products that help people effectively communicate and collaborate.