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15 Best Knowledge Management Tools [Comprehensive Review]


Last Updated: Oct. 20, 2022 | FEATURED IN: Collaboration

“Knowledge is power.” Bring your ideas to life with the best knowledge management tools!!!

Are you looking for the best knowledge management tool that you can employ to ensure your ideals are brought to reality? Look no further this is the perfect platform to visit.

With the right knowledge management app, you can organize, manage, and execute your ideas with minimum stress. Here in this article, we will list the current top 15 knowledge management applications available in the market. Continue reading as we unveil our list to you.

Knowledge Management Tools

Knowledge Management Tools

Table of Contents: hide

What Are the 3 Types of Knowledge Management?

What Are Knowledge Management Tools?

How to Choose Knowledge Management Tools?

Top 15 Knowledge Management Tools

What Are the 3 Types of Knowledge Management?

Before we delve into the top 15 knowledge management tools, let’s discuss what knowledge management is and its types.

Knowledge Management is a simple and effective way to develop an organization. It’s a process that involves several techniques. From writing down ideas to arranging them in order of priority to sharing amongst team members so as to enhance productivity within a firm. It is one of the best ways to execute ideas in an organization.

Knowledge Management is classified into three types, namely; tacit, explicit, and implicit knowledge.

1. Tacit Knowledge is a type of knowledge curated from experience. This knowledge type stems from your intuition. Thus, it’s easy to execute by the source, which is excellent. However, this type of knowledge does have its downside. Tacit knowledge is difficult to put down or explain.

2. Explicit Knowledge is documented knowledge that’s readily available to the public. It’s also called codified knowledge. Unlike tacit knowledge, this knowledge is easier to execute, pen down and explain.

3. Implicit Knowledge is nearly similar to tacit knowledge, and that’s because it’s difficult to write down. The only difference is the ease of explanation. Implicit knowledge can be shared within a large group.

What Are Knowledge Management Tools?

Knowledge Management tools are software programs or apps designed to help you store, organize, and manage ideas online. These tools help facilitate the execution of ideas by sending reminders, so you don’t get carried away by other activities.

Nearly all organizations employ the services of a knowledge management tool as it helps them plan their schedules and eliminate distractions. With this software program, you can quickly bring your ideas to reality. Are you wondering how that works?

Knowledge Management tools allow you to collate ideas, share them amongst a large group of competent teammates and ensure all hands are on deck to hasten productivity. Additionally, knowledge management tools let you maximize your time and avoid bottleneck tasks.

Other benefits of knowledge management tools include:

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How to Choose Knowledge Management Tools?

Selecting the best knowledge management tools can be pretty challenging, as many options are available on the net. While many would provide that quality service you seek, others are below standard. To avoid picking a sub-standard knowledge management software program, here are some factors to consider:

1. Comprehensive Interface

Simplicity is crucial when selecting a quality knowledge management system. End-users, whether beginners or experts, must find the tool easy to operate. If the tool doesn’t meet this condition, it’s not worth your investment.

2. Handful of Features

Another essential factor you must consider when selecting the best knowledge management software. The software should support features like:

3. Flexible Pricing

Since most quality knowledge management tools are paid, you must consider the subscription packages before deciding. A top-rated knowledge management program should offer flexible subscription services so smaller industries can afford it.

4. Security

Data protection is vital in any organization. Thus, you must ensure your knowledge management system is well-equipped with the latest security innovations, so intruders don’t access your information.

5. Powerful Integrations

Most organizations work with several third-party tools. Switching from one system to another can be quite stressful. If you have an app that integrates with virtually all third-party tools you operate, you can eliminate the stress.

Top 15 Knowledge Management Tools

Find below our top 15 knowledge management systems for better productivity:

1. Tettra

Tettra is an excellent knowledge management solution that allows you to create, organize, and monitor ideas on digital operating systems like Windows and Mac computers. The tool integrates seamlessly with popular third-party platforms like Slack, Google Workspace, Microsoft Office 365, Zapier, and more.

It’s a professional tool with a streamlined interface to facilitate knowledge management in any organization. Another feature tucked into the Tettra knowledge management tool is the search tab. This feature grants you quick access to vital data or information by filtering unnecessary sections. The Tettra knowledge base system offers both free and paid subscription services to end users. The free subscription package lasts 30 days, long enough to familiarize you with the platform.

Evernote Alternative - Tettra

Knowledge Management Tools – Tettra

Tettra Features

Tettra Pros

Tettra Cons

Tettra Pricing

User Rating

2. Confluence

Confluence is another top-rated platform that allows you to exchange knowledge easily and quickly without stress. This knowledge base helps you capture your thoughts, organize them accordingly, share, execute, and review them at your convenience.

It’s a simple yet professional tool with powerful integrations. This Atlassian knowledge base system is highly beneficial for teams that work with third-party services like Jira and HipChat. Confluence lets you stay ahead of your competition as it allows you to create, give insights, and collaborate with teammates, all in a place.

Enterprise Collaboration Tool - Confluence

Knowledge Management Tools – Confluence

Confluence Features

Confluence Pros

Confluence Cons

Confluence Pricing

User Rating

3. Document360

Document360 is another high-performance tool that enables you to store, process, and share knowledge between your teammates and clients. With this tool, you can create and publish content on the net with minimum stress. It’s one of the best platforms to manage articles as it grants you access to edit both published and unpublished content.

This tool gives you complete control of your knowledge base. It lets you preview articles before making them available to the public by using the advanced search feature to browse your preferred keywords. Collaborate with one or more experienced authors to harness productivity.

Knowledge Management Tools - Document360

Knowledge Management Tools – Document360

Document360 Features

Document360 Pros

Document360 Cons

Document360 Pricing

User Rating

4. Helpjuice

Knowledge management got better and faster with Helpjuice. This tool has a simple interface that lets you efficiently organize and manage your knowledge base. It enables you to track employees’ performance without hassles. This tool allows you to easily create, format, and analyze content before bringing it to life.

It helps you structure your content in the exact order that your clients can understand. Control who can access your knowledge base dashboard and collaborate directly from articles without limitations. Helpjuice allows you to publish unlimited versions of an article without difficulty. This tool helps drive traffic to your website- thanks to the brilliant SEO optimization feature.

Knowledge Management Tools - Helpjuice

Knowledge Management Tools – Helpjuice

Helpjuice Features

Helpjuice Pros

Helpjuice Cons

Helpjuice Pricing

User Rating

5. ProProfs

Explicitly designed for quizzes and training, ProProf is another knowledge management tool that offers excellent services to its users. This tool can also serve as a knowledge management system. It allows you to create a knowledge base platform that’s easily accessible by anyone, including non-tech literates.

ProProf lets you build information-rich content that drives click to your knowledge base system. It comes with several pre-made templates that you can use to customize your knowledge management system.

Knowledge Management Tools - Proprofs

Knowledge Management Tools – ProProfs

ProProfs Features

ProProfs Pros

ProProfs Cons

ProProfs Pricing

User Rating

6. Bit.ai

Bit.ai is a powerful knowledge management system equipped with incredible collaboration tools that you need to control your workspace. It finds application in many sectors, including educational institutes. Teachers often pass knowledge via this platform by uploading articles or files and sharing links with students.

Collaborate easily and quickly by assigning roles and granting permissions to competent members of your team. Bit.ai comes with a content library where you can store all your digital content before uploading it for the public. Examples of digital content include web links, article files, videos, and photos.

Knowledge Management Tools - Bit.ai

Knowledge Management Tools – Bit.ai

Bit.ai Features

Bit.ai Pros

Bit.ai Cons

Bit.ai Pricing

User Rating


Here is another document collaboration tool with a robust knowledge base. SABIO is well-known for its powerful search engine feature. The user interface is well-structured for easy access to all the features required to build a quality knowledge management system.

It helps you structure your ideas and store them as you’ve always wanted. SABIO integrates with several apps and APIs for seamless collaboration. Onboard new employees and train them to bring your ideas to accomplishment.

Knowledge Management Tools - SABIO

Knowledge Management Tools – SABIO

SABIO Features



SABIO Pricing

User Rating

8. Quip

Quip is a multipurpose knowledge management system designed to help you store, organize, and manage ideas. It comes with a quality communication system that lets you collaborate and monitor workflow within your organization.

With Quip at your fingertip, you don’t have to struggle to create eye-catching content. This tool has several pre-made templates that you could use to customize your knowledge base. It’s highly secured, and provides users with document formats to work with. Finance companies employ the services of Quip knowledge base system as it permits them to create spreadsheets.

Knowledge Management Tools - Quip

Knowledge Management Tools – Quip

Quip Features

Quip Pros

Quip Cons

Quip Pricing

User Rating

9. Notion

Built for taking note, Notion is another tool capable of organizing, and managing your knowledge base system on the net. It’s a multipurpose tool with countless templates you could use to design your knowledge base workspace. With this tool, you can plan schedules, create roadmaps to build workflow within your organization, and collaborate effectively.

Notion Interface

Knowledge Management Tools – Notion

Notion Features

Notion Pros

Notion Cons

Notion Pricing

User Rating

Finding Notion alternatives? You can check: 15 Best Notion Alternatives and Competitors.

10. Zendesk

Zendesk is a customer service platform establish to help bridge the gap between you and your clients. This platform also offers knowledge base system where you create, organize and manage ideas online. It’s simple to operate, fast, and secure.

Since Zendesk is cloud-based, it’s non-installable. So you don’t have to worry about the file size. It provides you with top-notch collaboration features, which include an automated chat system, call tab, email, social media channels, and more.

Besides customers, you can use this platform to manage your team by providing adequate supports. For instance, Zendesk allows you to monitor members of your team so they are getting along with your projects.

Knowledge Management Tools - Zendesk

Knowledge Management Tools – Zendesk

Zendesk Features

Zendesk Pros

Zendesk Cons

Zendesk Pricing

Zendesk offers several subscription packages. Check the chart below, and select the one that suits you:

Plans for Everyone

Plans for Enterprise

User Rating

11. Guru

Guru is a platform that lets you create, manage, and control your knowledge base system from anywhere. It helps you streamline workflow within your company as it allows you to onboard experienced members, and share vital information required to execute your ideas.

Knowledge Management Tools - Guru

Knowledge Management Tools – Guru

Guru Features

Guru Pros

Guru Cons

Guru Pricing

User Rating

12. Bloomfire

Bloomfire is a simple yet powerful platform built to help you capture ideas and make them accessible to everyone on your team, thereby hastening productivity within your organization. This tool helps you create engaging content that is useful to the general public. It’s well-curated with an easy-to-manage interface for smooth operation.

Knowledge Management Tools - Bloomfire

Knowledge Management Tools – Bloomfire

Bloomfire Features

Bloomfire Pros

Bloomfire Cons

Bloomfire Pricing

You need to call for details.

User Rating

13. Bitrix 24

Bitrix 24 is a knowledge management platform designed for amateurs and professionals to organize and share ideas. It’s a famous CRM system well-known for quality services. It could also function as a task or project management tool as it allows end-users to create and manage schedules. Additionally, you can use Bitrix to build user-friendly websites. This tool works with both mobile and PC.

Best Gantt Chart Software - Bitrix24

Knowledge Management Tools – Bitrix24

Bitrix 24 Features

Bitrix 24 Pros

Bitrix 24 Cons

Bitrix 24 Pricing

User Rating

14. Happeo

Happeo is a professional tool with robust knowledge base features, such as real-time collaboration tools, a universal search field, and powerful integrations. It lets you create, organize, evaluate and publish articles.

It enables you to manage your article lifecycle by sending automated reminders about outdated content. Another quality feature incorporated into the Happeo knowledge base system is the intranet channel. This feature provides a space for everyone, including visitors, to post comments, and honest feedback.

Knowledge Management Tools - Happeo

Knowledge Management Tools – Happeo

Happeo Features

Happeo Pros

Happeo Cons

Happeo Pricing

Happeo pricing plans are available on request.

User Rating

15. OpenKM

OpenKM is a popular content management system that allows you to organize and manage your knowledge base with zero difficulty. With this tool you can easily make your ideas come through as it lets you collaborate with experienced folks.

It has a straightforward interface that permits everyone, including beginners, to execute their projects conveniently. OpenKM lets you create multiple content libraries, and monitor them simultaneously without hassles. The tool allows you to preview workflow within your organization before approving.

Knowledge Management Tools - OpenKM

Knowledge Management Tools – OpenKM

OpenKM Features

OpenKM Pros

OpenKM Cons

OpenKM Pricing: Free

User Rating

Final Words

Knowledge management got easier and faster with the advent of the aforementioned knowledge base systems. Having looked through our list, which tool do you wish to invest in? We advise that you consider the simplicity of the tool, subscription pricing, and features before deciding.  In case you have a suggestion, kindly post it via the comment section below.


The Gemoo Team is committed to building products that help people effectively communicate and collaborate.

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