Frequently Asked Questions

• Will I get access to all future updates and features?

  Yes, purchasing a lifetime deal gives you the right to access all future updates.

• Can I get a refund for a lifetime deal?

  Yes. You can contact us to ask for a refund within 30 days of purchase.

• Can unused video credits be carried over to the next month?

  No, the unused video credits will expire and won’t be carried over to the next month.

• Can I try CapUp for free?

  Sure, CapUp is free to use. You can export up to 10 videos every month for free. Each video can be up to 1 minute and 30 seconds long, with a maximum file size of 200MB.

• Can I use my account on different computers?

  Yes, your account can be used on any device without any restrictions.