20 Best Visual Feedback Tools

Developing a website tool such as a website feedback tool, or developing a desktop/mobile app that provides a satisfying customer experience relies heavily on rigorous testing and iterative improvement. At each juncture in an app’s development lifecycle, input is gathered and analyzed for testing or refining efforts. At this time, visual feedback tools are particularly important. Developers get insight into the wants and expectations of users and may better meet those needs and requirements with continuous input.

There are many productivity tools available to help receive and process user input, but there is one tool in particular for making applications more user-friendly. And so, our focus here is on Visual Feedback Tools. This kind of tool enables you to provide targeted feedback on individual components of a website, including graphics or icons.

List Of The Top 20 Visual Feedback Tools

1. Markup.io

Markup is a virtual feedback platform for organizations to gather comments quickly and easily. All sorts of media, including screenshots, PDFs, and web pages, may be annotated using this handy program. Markup is a service that, like Userback, lets you allow customers to work together in real-time on a project.

Feedback on various photos, PDFs, etc., may be managed from a single interface, simplifying the process of managing feedback. Since this is a cross-compatible framework, you may see how it performs on various gadgets. Moving between machines for assessment is as easy as possible.

Key Features

• Markup.io works with any PDF file.
• You may use the tool to evaluate every platform or device.
• There is no limit on the number of partners you can bring in.
• Use the Chrome add-on to add pictures to your replies instantly.
• Drawback: doesn’t include multi-select annotations

Pricing Plan: Free to $15 per month

Customer Rating

• G2: 4.9/5 (8 reviews)
• Capterra: 4.8/5 (6 reviews)

2. MeetVolley

Volley simplifies collecting comments on any website, even while the page is still being developed. Users can annotate designs with comments, files, and remarks specific to certain components thanks to the browser add-on.

Volley’s pixel-perfect illustrations, which are included in the feedback, may help all the comments be better understood. You are free to quit playing Telephone through email at this point. The remark is sent to the designated workspace; if you want, it may also be sent to Trello or Jira.

Key Features

• MeetVolley boasts collaboration tools.
• There are discussion forums available to the users.
• Users can easily manage their documents with editing.
• You can even make a to-do list to keep everything in check.

Drawback:

• The interface isn’t user-friendly at all

Pricing Plan: Free to $8 per month

Customer Rating

• G2: N/A
• Capterra: N/A

3. Mopinion

Mopinion is an all-in-one customer feedback program for all your digital platforms. This consumer feedback platform gathers and evaluates input from webpages, smartphone apps and email marketing in real time. A user-friendly interface makes it possible to create, customize, and set up surveys in any way the user sees fit.

A new and quite remarkable function this program offers is verbal feedback.  It makes criticism lighthearted, entertaining, and unobtrusive. These survey questions also allow customers to segment their website traffic and learn more about the non-converting visitors.

Key Features

• Detailed logs of all submissions (browsers, URLs, etc.)
• In-context questions directly on the page (e.g., “did you find the answers you were searching for?”)
• Additionally, users get access to comprehensive analytics.
• Integrators for several third-party platforms.

Drawback:

• Limited analytics on offer

Pricing Plan: Free to $229 billed annually

Customer Rating

• G2: 4.3/5 (28 reviews)
• Capterra: 4.2/5 (18 reviews)

4. Ruttl

It’s easy to make changes to active websites, post comments in real-time, upload images quickly, allow guests to leave comments, share links with customers, and much more with Ruttl. With Ruttl, design teams and independent designers may examine and annotate websites more efficiently.

It’s a feedback resource for web designers, allowing them to communicate with their customers more effectively via shareable links. Upwards of 4,000 web developers, programmers, and companies across the globe use Ruttl as their primary method of gathering user feedback on their websites.

Key Features

• Remark on a webpage or static photos, and convey relevant input between your customer and peers.
• Goals and outcomes adjustments performed on web projects.
• Submit any static picture or several variants of it and comment on each.
• Reconsider all the webpage or picture variations you were engaged in using Ruttl.

Drawback: problems with the “replace image” feature

Pricing Plan: Free to $7 per month

Customer Rating

• G2: 4.5/5 (2 reviews)
• Capterra: 4.6/5 (32 reviews)

5. Typeform

Quizzes, questionnaires, assessments, and even your unique creations may all be easily and funky administered with the help of Typeform. Most online questionnaires and forms are boring and easy to forget. Everyone should have a more positive time. Typeform is a new kind of data-gathering tool that makes surveys and polls simple to create and exciting to take part in, resulting in more and better responses.

Make your tests, quizzes, and forms, or think of something original. Modify the look so that it complements your company’s image. Plus, your target market may access it from any gadget. Use one of the many available integrations—with services like MailChimp, Google Sheets, and Salesforce—to get the most out of your information.

Key Features

• Images and videos may be selected from the in-app gallery and used in survey creation.
• Make informal, well-targeted surveys that people will want to fill out.
• Promote surveys on desktops, laptops, and mobile devices.
• Eliminate time-consuming and unhelpful queries and create tailored user pathways to enhance engagement.

Drawback: little tricky to create complex surveys

Pricing Plan: Free to $25 per month

Customer Rating

• G2: 4.5/5 (608 reviews)
• Capterra: 4.7/5 (600 reviews)

6. SurveyMonkey

SurveyMonkey’s Customer Satisfaction (CSAT) and Net Promoter Score (NPS) surveys may be used to obtain user input on products and services; meanwhile, NPS polls can be used to evaluate employee engagement with the company’s offerings.

You can participate in surveys and see the results on individualized dashboards that provide just the data that pertains to your interests. It is useful for identifying client loyalty patterns and collecting real-time consumer reactions.

Key Features

• In-depth permissions for who may see and change shared surveys.
• Provides surveys in several languages.
• Free support for connecting to the most used teamwork software.
• Exports to all file formats (CSV, PDF, PPT, SPSS, XLS).

Drawback: not too many customizations options

Pricing Plan: Free to $25 per month

Customer Rating

• G2: 4.4/5 (18041 reviews)
• Capterra: 4.6/5 (9489 reviews)

7. InVision

For developers and designers’ teams, InVision is a platform for creating high-fidelity online and portable mockups. InVision’s vector-based graphics and adaptable layers let teams quickly bring ideas to life on screens. There is no need for users to know how to code to create, organize, review, revise, and test prototypes of digital goods, cooperate on these tasks in real-time, and get valuable user input.

All phases of the product design process may be integrated with InVision. Utilizing a virtual whiteboard, groups may brainstorm, sketch, and share their progress on concepts as they are being developed by using the tool to generate and share visual representations of their ideas and solicit and incorporate comments from other teammates.

Key Features

• Your team members may use the site to provide video feedback, examine samples, and work together.
• Incorporate a wide range of resources into your InVision projects with the help of integrated libraries.
• Adjust with a single tap.
• The software allows developers to revert to a previous iteration of a webpage instantaneously.

Drawback: airboard management isn’t as easy

Pricing Plan: Free to $4 per month

Customer Rating

• G2: 4.4/5 (753 reviews)
• Capterra: 4.6/5 (692 reviews)

8. UserZoom

UserZoom is a user experience solution that is hosted in the cloud and collects actionable data on user experiences. These insights are then provided to developers. Their software is available in a wide range of individualized priced subscriptions. It was developed to utilize by all stakeholders inside a firm, from product managers to CEOs.

The platform collects high-quality user input via many methods, including surveys, testing, and audio and video feedback. UserZoom guides people through formulating criteria to evaluate experiences, enabling you to monitor these criteria over time compared to other businesses.

Key Features

• Checking the design to make sure it works.
• Use questionnaires to get a feel for how they are reacting.
• Click data aggregation helps to clarify information.
• Heatmaps are a great way to illustrate usability problems.

Drawback: For first-time users, the program may be overly complex.

Pricing Plan: Custom prices

Customer Rating

• G2: 4.2/5 (109 reviews)
• Capterra: 4.4/5 (10 reviews)

9. Pastel

With Pastel, you may post comments on websites, offer projects to coworkers, and more. You can’t find a better tool for reviewing a website. Enter a URL and send the link to anybody you’d want to have weighed in on the site’s contents, and they may do so right from their browser.

Adding the website’s URL on Pastel’s dashboard, clicking, and entering are all required to post a remark. Emailing a special link to certain team members or select clientele is another option for soliciting input.

Key Features

• Adding feedback in real-time.
• Email your coworkers and customers and ask them to work together.
• Canvases and team members are both limitless at one low charge.
• Copy the website’s URL and replace “canvas” with your unique link.

Drawback: Features can be limited.

Pricing Plan: Free to $25 per month

Customer Rating

• G2: 4.4/5 (7 reviews)
• Capterra: 4.5/5 (41 reviews)

10. Redpen

Red Pen claims to be the world’s quickest visual feedback tool. After giving it a try ourselves, we can confirm that this is, at the very least, somewhat accurate. It streamlines collecting and organizing user input by letting them single out specific elements of a website for attention. Naturally, this commentary is sent instantly to the programmers.

Thanks to this handy feature, users will no longer need to send and receive files over email. To provide feedback on a teammate’s design, you must open the file they sent and click on it.

Key Features

• Full project management.
• A simple click will allow you to add your thoughts.
• You may have as many people work on this with you as you want.
• Red Pen’s feedback features are very user-friendly, requiring just a click of the mouse to implement.

Drawback: Free version doesn’t support project management.

Pricing Plan: Free to $20 per month

Customer Rating

• G2: N/A
• Capterra: N/A

11. Nootiz

As a visual feedback tool, Nootiz is useful for everyone, from web designers and developers to project managers, copywriters, and translators. To work with (private) notes in a flash, try Nootiz. You may indicate which team member handles your remark, add files, and see comprehensive developer data.

No special knowledge or technical skill is needed to use this handy gadget. It’s an excellent tool for architects, designers, engineers, and web developers. You may provide feedback on a specific part of the site by highlighting it and adding a message.

Key Features

• Simple and fast support for external apps.
• Feedback sharing simplifies providing comments, editing, and assigning work.
• Handle notifications and alerts.
• Online collaboration.

Drawback: Confusing UI.

Pricing Plan: free to 27.99 euros per month

Customer Rating

• G2: N/A
• Capterra: 4.7/5 (10 reviews)

12. BugHerd

BugHerd is a program that facilitates gathering and processing user feedback on online services. It offers an in-page feedback option, much like the other tools, so consumers may report problems without leaving the page. You’ll be able to view in detail which components have been reported this way. It also has Scrum-based tools.

The program needs no configuration and can be up and running in minutes. You may use the JavaScript code snippet or its add-on for your web browser.

Key Features

• Unlimited visitors may offer input.
• Record your screen.
• Unlimited projects may be created using the tool.
• Customer input is turned into tasks by the program.

Drawback: No options to customize your columns

Pricing Plan: Free to $39 per month

Customer Rating

• G2: 4.7/5 (70 reviews)
• Capterra: 4.7/5 (59 reviews)

13. Filestage

Filestage is a visual feedback tool that assists teams in completing the process of having their work examined and approved more timely. Using this application, your team will have an easier time organizing your files, feedback, and the many versions of those files in one location.

Colleagues and customers can post comments and provide visual feedback in real-time on text, pictures, design, and video files. The proofreading procedure for files is streamlined, organized, and automated by Filestage, hence lowering the number of mistakes that occur and ensuring that compliance guidelines are adhered to.

Key Features

• A status list of action items.
• Reporting changes to a request, process, or object over time.
• Ability to detect, sort, and notify participants of the approaching deadline.
• The tool has a free trial.

Drawback: Not able to upload every file

Pricing Plan: Free to $19 per month

Customer Rating

• G2: 4.7/5 (202 reviews)
• Capterra: 4.7/5 (96 reviews)

14. Canny

Canny captures, analyze, prioritizes, and tracks consumer input to plan and prioritize product releases and features. The tool aggregates comment from many sources into a roadmap-informing list. Allowing consumers to provide feedback from your website or app and vote on changes makes it simpler for companies to prioritize customer-cared-about additions and repairs.

Canny is a terrific tool for collecting feedback, but completing the loop with users is manual, and Canny feedback is not tied to customer data via a CRM, so you won’t have as much context for who’s asking what and why.

Key Features

• Putting minds together to create something new.
• Data collection from several sources.
• Creating a road plan for a product.
• Evaluation, rating, and prioritizing of ideas.

Drawback: Extremely expensive software

Pricing Plan: Free to $400 per month

Customer Rating

• G2: 4.5/5 (15 reviews)
• Capterra: 4.7/5 (35 reviews)

15. Hotjar

Hotjar is well-known for its visual behaviour monitoring features, including heatmaps, scroll maps, clicks, scrolls, etc., which are very helpful for businesses in closing the communication gap between consumers and their actions. Heatmaps, video recordings, questionnaires, and analytics have helped it become well-known in the field of customer feedback and advertising.

Excellent for figuring out the “why” behind specific remarks or identifying spots where a survey or questionnaire might be useful in locating the root of discord.

Key Features

• Hotjar gives you website user feedback.
• Heatmaps, video recordings, polls, and analytics have made Hotjar famous in feedback and marketing.
• Heatmaps show where people spend the most time on your website.
• The Video recording zooms in on a typical client trip.

Drawback: Feedback analysis and reporting are not available

Pricing Plan: Free to $66 per month

Customer Rating

• G2: 4.3/5 (264 reviews)
• Capterra: 4.7/5 (455 reviews)

16. Disbug

Disbug is a visual feedback tool that speeds up the feedback loop between software developers and their customers. One-click on the Disbug widget in the browser is all it takes for a user or customer to report a problem. Disbug records all relevant technical logs in the background when the user reports a bug and then submits the report to the appropriate project management tool.

Disbug’s chrome plugin is also useful for improving QA teams’ efficiency. One-click is all it takes for a tester to submit a problem report complete with voice and video comments, screenshots, a screen recording, and technical logs.

Key Features

• Before filing the report, the widget automatically takes a screenshot.
• To help the developer, the report includes a 1-minute session recording.
• Disbug now provides flawless design feedback.
• This functionality lets users change and comment on live site elements.

Drawback: Not many features in the free version

Pricing Plan: Free to $13 per month

Customer Rating

• G2: N/A
• Capterra: N/A

17. GetFeedback

GetFeedback is a state-of-the-art survey tool that was designed with the convenience of mobile users in mind. Your online survey may have fantastic branding, a lovely design, and even an integrated video with no coding or data staff required to produce it.

Surveying your clients at the optimal time and location across all digital channels (including your website, app, email, SMS, and chat) will result in a higher overall response rate. Streamline your feedback program by using workflows to automate the delivery of surveys and the assignment of follow-up activities.

Key Features

• Allows administrators to customize processes.
• Browse and transact in several languages and currencies using the same content.
• Access data, features, objects, and more based on user roles, groups, and other parameters.
• Enables users to perform tasks confidently.

Drawback: Tacky pre-defined templates

Pricing Plan: Free to $50 per month

Customer Rating

• G2: 4.5/5 (317 reviews)
• Capterra: 4.8/5 (45 reviews)

18. Pageproofer

Pageproofer is a visual tool for providing feedback to those who create websites. While a site is being built or reviewed, users may collaborate, provide input, ask for changes, and report errors, all without leaving the page they’re seeing. This is the ideal solution for managing feedback for high-pressure online teams that have outgrown email and spreadsheets.

PageProofer is a visual bug-tracking and feedback solution widely used by digital agencies, marketing firms, and in-house web teams. Sticky notes are a convenient way for users to draw attention to important information on a website. Assignable notes may contain team members’ file attachments, comments, and browser information.

Key Features

• Enables companies to get feedback from their clients.
• A collection of graphs and charts used to monitor key performance indicators.
• Get updates whenever there are new reviews posted to your preferred review site.
• To alert a company once a review has been submitted.

Drawback: Very expensive

Pricing Plan: Free to $300 per month

Customer Rating

• G2: N/A
• Capterra: N/A

19. Usersnap

Usersnap is a visual feedback tool that, in our opinion, works well with many different kinds of website development and design projects. Additionally, it helps designers, clients, and workers communicate with one another on time. Visitors and designers alike may easily file a bug report directly from the website by clicking a button.

This one allows you to gather comments and screenshots of your website designs, much like most of the other amazing feedback tools. Users may also provide feedback in the form of voice recordings or screen recordings using Usersnap.

Key Features

• Video and audio recordings are also possible.
• Take metadata-rich screenshots right in the browser.
• Usersnap may be used in conjunction with a wide variety of PM programs.
• Websites and apps should collect problem reports and feedback.

Drawback: Limited customization

Pricing Plan: Free to $9 per month

Customer Rating

• G2: 4.4/5 (57 reviews)
• Capterra: 4.7/5 (47 reviews)

20. Saber Feedback

Saber is a digital product review platform that facilitates the improvement of digital companies. This tool allows users to submit images or written descriptions of issues they see on a website or page. Multiple customer satisfaction indicators, including the widely-used net promoter score, may be easily implemented using this application.

The platform’s “BugMuncher” visual feedback feature enables users to “draw” on your website to point out particular problem locations; you’ll then get a snapshot of the region in question, which you may use as a guide while fixing the issue.

Key Features

• Modifiable feedback mechanisms.
• A consolidated interface for monitoring suggestions and requests.
• Compatible with any program used for managing projects.
• The ability to record video and capture the screen.

Drawback: Little screenshot functionality

Pricing Plan: Free to $49 per month

Customer Rating

• G2: N/A
• Capterra: N/A

FAQs of Visual Feedback Tools

1. How do you measure feedback?

Surveys are one of the most often used approaches to measure the level of satisfaction felt by customers. Respondents record their input using multiple-choice questions, rating questions, open-ended questions, etc.

2. How important is visual feedback?

The use of visual feedback not only makes real-time outcomes more palpable but also increases both effort and accuracy. Without the activation meter, patients would have no way of knowing when they had achieved the objective goal or when they had beyond it, making the activation meter an essential component of this procedure.

3. Which feedback is used most widely?

Informal feedback is the most prevalent kind of feedback that may be received in a business setting. It may take place at any moment between any two people, and it has the potential to be as constructive and helpful as it is counterproductive and harmful. This form of feedback is often highly impromptu and frequently does not need any prodding from the receiver.

Final Words

The aforementioned visual feedback tools make collecting this kind of information easy. This tool is useful for developers since it allows them to gather user comments, annotated screenshots, and video and audio recordings. When used by developers, these applications provide them with the information they need to create a product that precisely meets the demands of its intended users.

For its ease of use in managing user feedback and its compatibility with a wide variety of third-party project management and bug-tracking tools, User back is our top choice.