Updated: Oct 18, 2024

This Privacy Policy describes how Gemoo.com collects, stores, uses, and discloses your personal data when you use our services. We are committed to protecting your privacy and ensuring that your personal information is handled securely and transparently. Please read this Privacy Policy carefully to understand how we process your data and your rights regarding it.

By using our services, you agree to the collection, use, and disclosure of your personal data as described in this Privacy Policy. If you do not agree with this privacy policy or the terms of use, please do not access, use, or register for an account on the site.

1. Data Collection

What information do we collect?

To provide you with our services, we collect both personal information and non-personal information, depending on your use of Gemoo.

Personal Information

Personal information identifies you or can be used to identify or contact you. This may include:

Name

Job title

Address

Email address

Telephone number

Billing information

Non-Personal Information

Non-personal information cannot be used to identify or contact you. This may include:

Demographic information (e.g., age, profession, industry, gender, location, zip code)

Browser types and domain names

Statistical data related to your use of Gemoo services

Some non-personal information may be considered personal information if combined with other identifiers (e.g., combining your zip code with your street address). However, when this information is handled separately, it is treated as non-personal.

Data You Upload to Gemoo Cloud Services

When using Gemoo, you may upload files, including recordings, videos, images, texts, and other media. This data is stored on Gemoo Cloud Services solely to provide you with our services. We do not access, view, or utilize your uploaded content for any other purpose unless you provide explicit consent.

Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your interaction with our services. For more information, please review our Cookie Policy.

2. Data Uses

How do we use your information?

We use your data to provide, maintain, and improve our services. Specifically, we use your information for the following purposes:

Identification, Authentication, and Access: We use data to verify your identity when you log into your account. If you link your account to a third-party service (e.g., Google, Facebook), we use the information from those services for account access and authentication.

Operating Our Services: We use your information to provide and maintain our services, including allowing you to participate in interactive features.

Customizing Your Experience: We use your data to remember your preferences and customize your experience with our services (e.g., remembering volume levels, speed of play).

Analysis and Improvement: We analyze collected data to improve our services, enhance user experience, and develop new features.

Marketing and Advertising: We may use your data to develop and display personalized content and advertising. However, we will not sell your personal data to third parties for marketing purposes.

Sending Newsletters: We may send you newsletters, alerts, promotions, and other emails. You can unsubscribe from these communications as required by law.

Legal Basis for Processing (GDPR Compliance)

We rely on the following legal bases to process your personal data:

1. Performance of a contract: We process your data to fulfill our obligations under the contract between you and Gemoo.

2. Consent: We process your data for marketing purposes when you have given explicit consent.

3. Legitimate interest: We process your data to improve our services and secure our platform.

4. Compliance with legal obligations: We process your data to comply with applicable laws and regulations.

3. Data Disclosure

When do we disclose your information to third parties?

We will only disclose your personal data to third parties under the following circumstances:

Legal Obligations: We may disclose your data when required by law, such as in response to a court order, subpoena, or governmental request.

With Your Consent: We may share your data with third parties if you have explicitly consented to such sharing.

Third-Party Service ProvidersWe work with third-party service providers to perform services on our behalf, such as payment processing, data analytics, and user authentication. These third parties are contractually obligated to process your data only as directed by us and in accordance with this Privacy Policy. The categories of third-party services we may share information with include:

• Ad networks

• Data analytics services (e.g., Google Analytics)

• Payment processors (e.g., MyCommerce, Stripe)

• User account registration and authentication services

• Media materials for Wordance and Clippa (e.g., Artlist, Epidemic Sound, Fesliyan Studios, Unminus)

• Image and video materials for Clippa (e.g., Pixabay)

International Data Transfers: If we transfer your data outside of the European Economic Area (EEA) or other regions with data protection laws, we will ensure that the transfer is carried out in compliance with applicable data protection regulations (e.g., through Standard Contractual Clauses or other safeguards).

With Other Users

Your interactions with other users (e.g., likes, comments, or content sharing) may result in the sharing of your name, email address, or other profile information with the content poster.

4. Data Security

We take data security seriously and implement industry-standard measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

We encourage you to take steps to protect your account, such as using strong passwords and keeping your login credentials confidential. For more information, please review our Security Policy.

5. Your Rights

You have the following rights regarding your personal data:

Access and Update: You can access and update your personal information by logging into your account.

Deletion:You may request the deletion of your account and personal data. Please note that deleting your account may result in the loss of content stored on Gemoo Cloud Services.

Opt-Out:You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails or contacting us directly.

Limit Cookies:You can manage the use of cookies through your browser settings or by using cookie management tools.

Download Content:You have the right to download copies of your content stored on our platform.

Exercising Your Privacy Rights (GDPR, CCPA, etc.)

If you wish to exercise your privacy rights under applicable law, such as the EU or UK GDPR or the California Consumer Privacy Act (CCPA), you can contact us at cs@gemoo .com. We will respond to your request within 30 days, or as required by law, and may need to verify your identity before processing your request.

6. Region-Specific Privacy Rights

European Economic Area (EEA) and United Kingdom (UK)

If you are located in the EEA or the UK, you have certain rights under the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. These rights include:

Access:The right to request access to the personal data we hold about you.

Correction:The right to request that we correct inaccurate or incomplete information.

Erasure:The right to request the deletion of your personal data.

Data Portability:The right to request a copy of your personal data in a structured, machine-readable format.

Restriction and Objection:The right to restrict or object to our processing of your data.

Withdraw Consent:The right to withdraw your consent at any time.

United States (US) – California

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including:

Right to Know:The right to know what personal information we collect, the purposes for which we use it, and the categories of third parties with whom we share it.

Right to Delete:The right to request that we delete your personal information.

Right to Non-Discrimination:We will not discriminate against you for exercising your privacy rights.

To exercise your CCPA rights, please contact us at cs@gemoo.com.

7. Children’s Privacy

Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information. Parents or guardians who believe that their child has provided us with personal data without consent should contact us at cs@gemoo.com.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. If we make material changes, we will notify you via email or by posting a prominent notice on our website before the changes take effect. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

9. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at cs@gemoo.com.