How to Make General Settings for Gemoo Recorder?

Here you will know the most frequently asked questions with answer about the General Settings for Gemoo Recorder, like how to update it, how many languages does Gemoo Recorder support, how to resize camera when using Gemoo Recorder, etc.

1. What to do if I am unable to download/install Gemoo Recorder on Computer?

If you fail to download or install Gemoo Recorder on your computer, please try these instructions to solve this issue:

a. Please make sure the Internet connection on your computer is stable when you try to download or install Gemoo Recorder.

b. Please check that all anti-virus and firewall software is temporarily disabled on your computer.

c. If problem persists, please try to copy & paste the download in the browser to download Gemoo Recorder.

d.  If you need any further assistance, you can also contact our support team here for further assistance.

2. How to Uninstall Gemoo Recorder?

To uninstall Gemoo Recorder on your computer, please follow the steps below.

For Mac:

Open Finder > Click Applications > Find Gemoo Recorder> Right-click Gemoo Recorder to choose Move to Trash > Right-click Trash to select Empty Trash.

How to Uninstall Gemoo Recorder on Your Mac Computer

How to Uninstall Gemoo Recorder on Your Mac Computer

For Windows:

Open Control Panel > Choose Programs > Click Programs and Features > Find Gemoo Recorder > Right-click Gemoo Recorder to Uninstall/Change.

How to Uninstall Gemoo Recorder on Your Windows Computer

How to Uninstall Gemoo Recorder on Your Windows Computer

3. How to Check for the Update?

We are adding new features to the updated version. To ensure you enjoy the new features. Please check if there is a newer version periodically to optimize your experience. There are two ways to update Gemoo Recorder to the latest version. One is to check for updates from Gemoo Recorder directly.

Update Gemoo Recorder on Your Computer

Update Gemoo Recorder on Your Computer

The other one is to download the latest version of Gemoo Recorder  from our official website straightforwardly.

4. How Many Languages Does Gemoo Recorder Support?

Currently, Gemoo Recorder can only support English. We will fulfill Gemoo Recorder to support more languages as soon as possible.

5. How to Manage Video Recording Quality?

To ensure the quality of the video recording, we have three resolutions for you to choose:

Please click More Settings>Select the Resolution option> Choose the Resolution you need.

Choose the Resolution You Need

Choose the Resolution You Need

6. How to Resize Camera?

When you are using the “Screen & Camera” or “Camera Only” function, you will see a menu bar at the bottom of your avatar.

Resize the Camera

Resize the Camera

In the bottom menu bar, you can:

1Select small camera

2Choose default camera

3Choose full screen

7. What to Do When Gemoo Recorder Requests to “Enable Permissions to Install Speaker Driver”?

Some customers encountered the issue that Gemoo Recorder Requests to “Enable Permissions to Install Speaker Driver”. This window will pop-out if speaker driver has not been installed automatically. The speaker driver is necessary when record an audio. If you have encountered the error below, please follow the suggestions below to install the Speaker driver manually.

Speaker Installer

Speaker Installer

Tap the Finder icon and open it, then please click Applications icon in the left side column.

Gemoo Recoder in the Finder

Gemoo Recoder in the Finder

If you don’t have that left bar containing Applications then its probably hidden and you have to:
1) Go to the top of your MacBook, look for the ‘Go’ button/option.
2) Click Applications.

Find Gemoo Recorder app and right-click it> click “Show Package Contents”.

Show Package Content

Show Package Content

Find the Gemoo Speaker.driver file under the path below:

/Applications/Gemoo Recorder.app/Contents/Resources/Gemoo Speaker.driver

Find Speaker Driver

Find Speaker Driver

Copy “Gemoo Speaker.driver “ file to the path: /Library/Audio/Plug-Ins/HAL

Copy “Gemoo Speaker.driver “ File

Copy “Gemoo Speaker.driver “ File

This step might request to enter the login password, please enter the user name and password.

 

Enter Password

Enter Password

Now, the driver has been installed, please reboot Mac to run Gemoo Recorder app.

Questions, comments, concerns? Contact us here.

Happy recording!